Cisco Spark Board Microsoft Teams

Spark Board Tester
Cisco Voice Microsoft Teams
Cisco Spark Board 55
Cisco Spark Board Microsoft Teams Free

What You’ll Find in This Demo

Jan 23, 2018 Well, now, there's a new wrinkle: team collaboration. Cisco seeks Microsoft Teams integration. In the last couple years, Cisco and Microsoft have started to center their UC client experience on their team collaboration applications: Cisco Spark and Microsoft Teams. Each of these apps presents a new dilemma for the mixed Cisco-Microsoft shop. Cisco Webex Video Integration for Microsoft Teams is now officially certified as a Cloud Video Interop provider. Cloud Video Interop (CVI) is the name for Microsoft certified third-party gateway services that allow standards-based room video systems to join Microsoft Teams meetings.

The guide for this preconfigured demo includes two independent Cisco Calling and Meeting Integration demos: Microsoft Teams and Slack.

What’s New

The Microsoft Teams integration section has a new scenario: Cloud Video Interop (CVI) and WebRTC.

Overview

Microsoft Teams

Users demand interoperability with calendaring, ECM, workflow, telephony, meetings, video, devices, and more. Cisco meets this demand with client-based integration with Microsoft Teams.

The simple-to-deploy client/plug-in integration with Microsoft Teams works with your choice of Cisco clients — Cisco Jabber, Webex Calling, and Webex Meetings.

Calling

Click to call with your existing phones from Microsoft Teams
No compromise on calling features
No dial plan and routing reconfiguration

Meetings

Spark Board Tester

Simple-to-implement Webex Meetings Bot
Get your default website for Meetings
Set your default Meetings website

And all this is at no additional license costs because of the following:

Covered by your existing Cisco licenses/subscription
No (E5) Microsoft Cloud PBX Phone system license is required

Cloud Video Interop (CVI) and WebRTC

SIP-capable video endpoints can join Microsoft Teams meetings via CVI for a rich, seamless meeting experience, without requiring third-party interop using OBTP join with Calendar Service, direct dial in, or IVR join experience.

WebRTC supports the OBTP join with Calendar Service for B2B meetings from a Cisco video endpoint that has Media Engine running. These devices support WebRTC: Cisco Webex Board, Room Devices, and DeskPro.

Slack

Cisco Jabber, Webex Call, and Webex Meetings integrated with Slack lets you collaborate seamlessly – whoever, whenever, however.

Calling

Cisco Jabber and Cisco Webex are simple-to-deploy plug-ins that can be cross-launched from within Slack when you want to call someone internally or externally.

With Cisco Jabber and Cisco Webex plugins, Slack users can:

Call someone internal with their extension or SIP URI
Call someone over PSTN

The simple-to-deploy client/plug-in Webex Meetings integration with Slack lets Slack users to schedule, start, or join Cisco Webex Personal Room meetings, and Cisco Webex scheduled meetings directly from Slack.

Cisco spark board microsoft teams meeting

Meetings

With Cisco Webex Meetings plug-in, Slack users can:

Start and join meetings directly in their channel
Schedule a meeting and the meeting info card will be added to the conversation.
Automatically get status alerts and, if your meeting has already started, see who has joined
Preview your upcoming meetings and join from the list
Edit a scheduled Webex meeting
Play recordings, which are posted in the channel when ready
See if other users are currently in a Webex meeting

Scenarios

The Microsoft Teams integration section has three independent scenarios:

Scenario 1: Cisco Jabber and Webex Meetings Integration with Microsoft Teams
Scenario 2: Cisco Calling and Webex Meetings Integration with Microsoft Teams
Scenario 3: Cloud Video Interop (CVI) and WebRTC

The Slack integration section has two independent scenarios:

Scenario 1: Cisco Jabber and Webex Meetings Integration with Slack
Scenario 2: Cisco Webex Calling and Webex Meetings Integration with Slack

Get Started & Resources

Schedule this demo and get the lab guide: Cisco Calling and Meeting Integration with Microsoft Teams and Slack v1
Visit the Cisco dCloud help page: https://dcloud-cms.cisco.com/help
Access all available Cisco dCloud content: https://dcloud.cisco.com
Contact Us: https://dcloud-cms.cisco.com/help/dcloud-collaboration-contacts
Talk about it on the dCloud Community

Strategic Alliances and Integrations Enable Comprehensive Calling, Meetings, and Messaging Capabilities

In my role as a product manager here at Cisco, I regularly talk to customers about their collaboration environments. One question I get asked is what they can do to bring together collaboration tools from different vendors…

The Webex unified app is providing our customers with comprehensive calling, meetings, and messaging capabilities that integrate with our award-winning video devices and IP phones. The result is seamless and consistent workflows.

But we are also aware that many customers have existing investments in place with collaboration tools from other vendors, and we are committed to making sure that Webex is an open platform, that integrates with 3^rd party applications to ensure our mutual customers have a solution that delivers the best possible outcomes.

Earlier this year one of my colleagues talked about how we are enabling organizations with Microsoft Teams and Slack messaging users to start Webex Meetings from these applications.

Now, new Cisco calling integrations allow you to use all your enterprise-grade voice and video calling features in combination with these messaging platforms.

Cisco Calling Integrations

Calling integrations allow you to expose Cisco calling buttons directly in other vendors messaging apps. We’ve built the Cisco calling integrations to provide you with flexible solutions plus we’ve made them very easy to deploy. We started with Microsoft Teams and Slack messaging apps. To deploy a Cisco calling integration you simply select the Cisco client you are using for calling and the calling platform you want to use.

When you have added the Cisco calling integration, you can launch a Webex Teams or Cisco Jabber call directly from your messaging app. When you click the call button, the integrations identify who you’re chatting with, resolves their calling address, and passes this information to your installed Cisco client which starts a Cisco voice or video call. The integrations support all Cisco calling platforms including Cisco Unified Communication Manager (UCM) based on-premises and hosted deployments, and Webex Calling for cloud.

There are no complex back end changes to make as these are client integrations. There are no call routing policies or dial plan changes to make, no additional licenses required, and no new hardware to manage. You can even use the calling integrations with desk phone control, which means your users don’t have to replace their handsets.

Cisco Calling from Slack

Slack has made its messaging platform very open to integrating calling providers like Cisco. Adding the Cisco calling integration to Slack means you use the native Slack call button to start a Cisco call directly from Slack.

This could be using Webex Teams or Cisco Jabber as your softphone or controlling your desk phone. If your Cisco client is controlling your Cisco desk phone clicking the call button in Slack causes your Cisco desk phone to go off-hook and call your colleague.

Slack is popular with developers where users tend to like keyboard commands to take actions like making calls. Talking to Slack users it becomes clear this is a requirement for Slack users so we implement “/jabber” and “/webexteams” slash command allowing you to make calls at the command line.

We are continuing to work in partnership with Slack and plan to implement Slack’s new shortcut controls shortly. This will give you more calling destination selectable directly in Slack.

Cisco Voice Microsoft Teams

Cisco Calling from Microsoft Teams

The Cisco calling integration for Microsoft Teams has been available from the Microsoft Teams app store for just over a month now. This month we have extended it with new features and functionality. In addition to supporting Microsoft Teams desktop and web users, this month we added support for mobile and tablet devices. We also added new contact search capabilities, you can now search your Microsoft 365 Outlook contacts and call them using your Cisco calling platform via the integration.

Building Bridges with Webex

These two new calling integrations are just examples of the many integrations that the Webex platform supports, enabling people to enhance their communication and collaboration within their everyday workflows. For example, we’ve also worked with Microsoft to integrate Microsoft SharePoint and OneDrive Enterprise Content Management (ECM) solutions into Webex team messaging services to streamline collaboration on documents.

What Next…

Cisco Spark Board 55

If you’re interested in learning more about Cisco calling integration contact your Cisco account team to discuss how to build on your current Cisco UC investments with Webex to enhance the collaboration experience for your users and/or integrate with 3rd party collaboration tools.

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